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5007 NW 165TH, HIALEAH, FL 33014  |  DIRECTIONS                                                                         BUY WHOLESALE

Return Policy

NO CASH REFUNDS
You may return or exchange your purchased item to New Venezia for Exchange only with recipt and in original packaging.
Items will not be accepted for exchange if received one week later from the date of invoice.
Merchandise can only be exchanged if not opened used or washed. Items will be exchanged for the same price as priced at the time of return.

All sheet sets sales are final. No thread count is guaranteed.

Shipping Damages
You are responsible for accepting products from the shipping company. If you notice damages to the package you should refuse.
Defective Equipment Exchanges

It is rare that items are defective, but in the event you do receive a defective product contact us immediately at support@newvenezia.com or call 1 (305) 623-8212. Our technical support department will troubleshoot the problem with you. If the item is deemed defective, we will issue return label at no cost. Once the item is received, we will test it and send you a replacement immediately at no cost to you.

The process for returning items for Exchange or Refund is simple:
1) Download and complete the Return Merchandise Authorization Form. Be sure to read instructions carefully.
2) Be sure to place item in adequate packaging to ensure it is not damage during shipping.
3) Include the Return Merchandise Authorization Form with your returned item.
4) Once we receive your item we will contact you by email.

Download the RMA Form here: New Venezia’s Return Merchandise Authorization Form

Avoid Restocking Fee
NewVenezia reserves the right, at its sole discretion, to impose a 15% restocking fee that may be charged for all returns.
It is your responsibility to ensure that item includes all accessories, pieces, manuals, manufacturer’s literature, warranty cards and information as well as the its original packaging is received in “As-New Condition”. As-New Condition means the items and any and all accessories, pieces, manuals, manufacturer’s literature, warranty cards and information and original packaging are not scratched, cosmetically altered, no physical wear or tear, no elements of dirt and stains and products must not be missing any items whatsoever.

Shipping Your Return or Exchange
You, as the Customer, are responsible for paying for return postage costs when shipping an item for an exchange or return due to it not being a defective item. Retuned items should be shipped in a box or packaging to ensure the item and its original packaging is not damaged. Items received without adequate packaging and are damaged shall not qualify for a refund or exchange. We are not responsible for lost or stolen packages.

NewVenezia reserves the right to accept any and all returns at its sole discretion. If you are found to return items more than three (3) times in a calendar year, your returns will be subject to a 15% restocking fee in addition to additional shipping and handling fees.

At NewVenezia, we appreciate our Customers loyalty and for their business. Our goal is to ensure our customers are satisfied and handled with care in a timely fashion. If you feel you are not completely satisfied contact our Sales Department at sales@NewVenezia.com or call us 1(305) 623-8212.

BUY LINENS, SHEETS, COMFORTERS, DRAPERY, RUGS & MORE

WHOLESALE & OPEN TO THE PUBLIC

 

Welcome to New Venezia your destination for high quality linens, rugs, curtains, bed sheets, comforters, cushions, bath and almost every home decor product and supplies you will need. We are open to the public and our prices are unmatched.

 

Our inventory is always changing, so check-in for our newest items at the best prices. We ship almost everywhere across the world. Sign-up for our newsletter and get instant notification of our latest products. View some of the item that we carry below. Contact us for a list of more styles and products

NEW VENEZIA
5007 NW 165th
Hialeah, FL 33014

 

Sales: 1 (305) 623-8212
Fax: 1 (305) 623-8217

 
 
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